About Purchases & Deliveries

our Terms & Conditions

Purchases & Orders

Purchases can be made through our website online ecommerce platform. An email confirming your purchase & payment will be sent to the email address you enter. We are also happy to send an invoice and receive payment via direct deposit.

Our online ecommerce platform allows purchases in instalments for those who find this more convenient. 

       You like Sue’s style but we don’t have what you want?

If you can’t find a painting that you like on the site but like Sue’s style why not make contact and Sue will do her best to paint something that will match your desires.  There is a $200 non-refundable commission fee.  Upon completion of the purchase the commission fee is treated as a deposit.

Deliveries

Due to the nature art of shipping can be tricky.  Thankfully there are professionals in the business.  Our preferred freight agent is Pack & Send – Orange Centre.
We will also use Australia Post for smaller Artworks.
Delivery is free within Australia unless otherwise stated. 

Information collected at Checkout will be stored and used only for the purposes of sale and delivery of your purchase.  Please specify any deliver instructions at checkout.

For International deliveries please email: sales@suehodge.com.au

 

Returns Policy

In the unlikely and unfortunate event that your purchase arrives damaged please contact us immediately.  We will organise for the art work to be returned and provide a full refund or offer another artwork of similar value.

If you decide that your purchase does not suit you, you can contact us and return it at your expense within 7 days of receiving it with Sue Hodge Art preferred freight agent.  Upon its return in undamaged condition a refund for 80% of the purchase price (not including freight costs) will be issued.